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resizing for printing

hi all.i have an image i want to print but when i go to print it the height keeps changing just as i hit the print button.the image properties are the size and resolution i want.when i go into file-print i have to change the image size to the size i want but everytime i go to print it the height changes to 4 mm smaller and i have to cancel the print.tried everything like scaling,print size and the linking chains but im pulling my hair out.need help quick PLEASE !!!

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