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Cannot use the tools Colorize or Color Balance

I wanted to use the colorize tool to change the eyecolor of the picture I had pulled up, but everytime I click on colorize GIMP stops and states that it isn't responding and closes. So I decided to watch a video on any other ways to change eye color besides colorize. The tool color balance could be used for changing eye colors so I clicked on it. The same thing happened when I chose colorize! It stops and closes out of GIMP.
Anyone know what I could do to actually use these tools?

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